Shipping policy

📦 Shipping Policy

📍 1. Shipping Areas

We deliver orders to the following countries/regions:

  • Europe (including Germany, Austria, France, Italy, Spain, etc.)

  • Other international destinations (details below if applicable)

(Customize the list based on the countries you actually ship to.)

💰 2. Shipping Costs

  • Standard Shipping (Europe): €X.XX

  • Express Shipping (optional): €Y.YY

  • Free Shipping on orders over €ZZ

Shipping costs are calculated automatically at checkout based on weight and destination.
(If you have different rates per country or shipping method, specify here.)

⏱️ 3. Processing & Delivery Time

✔️ Order processing: 1–2 business days after payment confirmation
✔️ Delivery times:

  • Germany: ~3–7 business days

  • Europe: ~5–10 business days

  • Rest of the world: ~7–21 business days

Delivery times may vary during holidays or due to external factors.

🚚 4. Carriers & Tracking

All packages are shipped via trusted carriers (e.g., DHL, Hermes, UPS, etc.).
Once your order is shipped, you will receive a tracking number via email to monitor your package.

(Include details if you use Shopify Shipping or automatic tracking integration.)

📦 5. Failed Deliveries or Incorrect Address

If a package cannot be delivered due to an incorrect address or recipient error and is returned to us, we reserve the right to:

  • Reship the order only after covering the shipping costs, or

  • Refund the order minus the shipping cost.

💬 6. Contact for Questions

For any questions regarding shipping or your order, please contact us at:
✉️ Email: razvanggabor@gmail.com
⌚ Support hours: Monday–Friday, 09:00–18:00

Free Shipping on All Orders

Enjoy fast and reliable delivery at no extra cost.

Dedicated Customer Support

Our team is always here to help with any questions or concerns.

Refer a Friend & Share the Benefits

Invite friends and enjoy exclusive rewards together.

100% Secure Payments

Your transactions are protected with advanced encryption technology.